Social EM Referral Toolkit

Child Safety & Advocacy

Administration for Child Services (ACS) Child Abuse/Neglect Reporting

As ED providers, we are mandated reporters of suspected child abuse or neglect. See below for overview of reporting process from NYC.GOV


How to Report Suspected Child Abuse/Neglect:

  1. Call the New York State Central Register (SCR) Hotline to make an oral report: 1(800) 342-3720 and write the ID# they tell you into the patient’s chart

  2. Fill out a mandated reporter form (LDSS-2221A) (Download Form Here)

  3. If you have questions about a case that has already been reported: (Can the patient be discharged? When will ACS arrive? What is patient currently waiting for?)

    • Mon-Fri 9am-5pm: Call the Office of Safety First: 718-KID-SAFE (718-543-7233)

    • Nights(4pm-8am), Weekends, Holidays: Email dcp.ecs.ssmgrs@acs.nyc.gov

  4. Case will proceed for patient/family after dispo:

Child Safety Resources

Child Safety Printable Booklets: (English) (Spanish) (Chinese) (Korean)


Other Important New York State Information

New York State’s Abandoned Infant Protection Act

New York State’s Abandoned Infant Protection Act allows a parent to abandon a newborn baby up to 30 days of age anonymously and without fear of prosecution -- if the baby is abandoned in a safe manner. A parent is not guilty of a crime if the infant is left with an appropriate person or in a suitable location and the parent promptly notifies an appropriate person of the infant’s location. A hospital, staffed police or fire station are examples of safe and suitable choices. For more information, call toll free: 1-866-505-SAFE (7233).

ACS Office of Safety First Liaisons:

Connect mandated reporters to the assigned Child Protective Specialist(s) after a report has been made, or when there is further need for assistance pertaining to a case.


ACP Community Partnership

  • Monthly Meetings (1st Thursday of the month, 10am-12pm)

    • 1 Edgewater Plaza Staten Island, NY 10304

    • ACS Staff: Tyesha Capers (Tyesha.Capers@acs.nyc.gov) 212-393-5184 347-578-2600

    • Community Organizer: Delila Nadal (Delila.Nadal@NYFoundling.org) (917) 485-7708 or (929) 321-3151

Staten Island Case Management/Legal Resources

  • Staten Island Family Justice Center (walk-ins welcome)

    • 126 Stuyvesant Place, Staten Island, NY 10301

    • 718-697-4300

  • Staten Island Child Advocacy Center (CAC— not a walk-in center)

    • 130 Stuyvesant Place - 5th Floor, Staten Island, NY 10301

    • (718) 556-4052

  • Richmond County District Attorney’s Office Special Victims Bureau

    • 718-697-8313

Peripartum/parenting hotlines:

  • Postpartum Resources Center of New York: 1-855-631-0001

    • Daily 9am-5pm, English/Spanish, other languages via language line

  • ProjectTEACH, reproductive or child psychiatrists in NY:

    • Monday-Friday 9am – 5pm: 1-855-227-7272

  • WomanKIND, multilingual helpline for gender-based violence and trafficking, focusing on Asian language and cultural competency

    • Call 24/7: 1-888-888-7702

    • Text Mon-Fri 10am-6pm: (English) 1-929-207-5907/ (Chinese) 1-929-207-5901

(Note: This page is still under construction— if you’d like to contribute to building this library of resources, we’d love your help! Please contact one of our editors below.)

Social EM Referral Toolkit

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